Shipping and Delivery – PALMO

🌍 Shipping areas

We deliver to Spain and selected countries in the European Union.
If your country does not appear during checkout, contact us at:
service@usepalmo.com

⏱ Delivery time

• Spain: 5–10 business days

• EU countries: 7–14 business days

Note: In exceptional cases (high demand, holidays, or logistical delays), delivery times may be longer.
The exact time is shown during checkout.

💰 Shipping costs

• Shipping costs are clearly shown during checkout.

• Free shipping available from a minimum order value (if indicated).

• Additional charges or taxes may apply for international shipments.

📦 Order tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to track your shipment.

🛃 Customs and taxes

For shipments outside the European Union, tariffs, taxes, or additional charges may apply, which will be the buyer's responsibility.

⚠️ Transport damage

If your order arrives damaged, contact us immediately at:
service@usepalmo.com
If possible, provide photos of the damage to speed up the resolution.